Common Questions

Frequently Asked Questions

Below is a list of Frequently Asked Questions (FAQ's) from our customers.
  • Please visit the official website:, and click the Register button on the top right-hand side.
  • Please follow the instructions and insert the email address and password that you will use for your account. If you have been referred to register on Bitmatix by a contact, make sure to fill in the Referral ID (optional). Please note, the password must be a combination of following(one uppercase, one lowercase, one number, eight characters)
  • Click on sign-up after filling in the data.
  • We will send the confirmation email to your email address. Check your inbox to confirm your registration.
  • Once you receive the confirmation email, please click the Email button to confirm your registration.

Note: For your account security, make sure to enable two-factor authentication (2FA) after your first login. (Google 2FA or SMS 2FA)

You can now Log in and start with us.

API banking refers to a set of rules that makes a bank’s services available to other third-party companies via APIs. API banking helps both banks and third-party companies increase their complementary specialties and offer more than they can provide to their customers.

The iFrame is unique. In e-commerce payments, the pages delivered during the checkout process would be supplied by the merchant’s website, with an embedded iFrame provided by the PSP within that process. The PSP’s iFrame receives all cardholder data entered by the customer.

Hosted API means you can host a Web API in a console application or windows service or OWIN, or any other managed process. NET framework. You need to do the following steps to self-host a web API. Use HTTP Configuration to configure a Web API. Create HTTP Server and start listening to incoming HTTP requests.

For extra fraud security, 3D Secure requires customers to complete an additional verification step with the card issuer while paying. Typically, a customer is directed to an authentication page on the bank’s website, and they enter a password linked with the card or a code sent to their phone. This process is familiar to customers through the card networks’ brand names, such as Visa Secure and Mastercard Identity Check; watch our video for an example of an authenticated checkout flow.

Our onboarding process is well thought and smooth for merchants to start processing transactions seamlessly. Our team will contact you and collect all the required documents, after which they will help you configure your account and walk you through it.

We intend to be the best, and we can only thereby provide the best timely services to our esteemed customers.

Yes, our WL solution accepts multiple payment methods. We keep updating our services and solutions in alignment with the latest trends in the market so that our merchants don’t lose out on any new opportunities.

We have an experienced team with management with 25+ years in the payments industry. The experience and our technology help us mitigate and anticipate frauds that can take place.

We offer multiple credit card processing channels like VISA, MasterCard, JCB, Asian APMs, etc., which can be integrated into your website and help you process credit card payments from all around the world.